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Providers

Thank you for visiting the Provider Section of the Atlantis Health Plan (“Atlantis”) website. We continue to update the content of this section to provide you with important information on how to become an Atlantis participating provider in our network.

For general information about Atlantis, please browse our website or call us at 1-866-747-8422. We can also be reached via fax. Please fax documents to the attention of our Provider Relations Department at 646-929-9258.


December 2, 2010 Update on Atlantis Health Plan Recapitalization

Atlantis Health Plan continues to work with the Departments of Insurance and Health to finalize our recapitalization plan and expects to conclude the initiative shortly. Atlantis remains encouraged by the number of acceptances of its settlement offers and looks forward to even greater participation by the closing date. Feel free to call us at 866-747-8422 with any questions.


Important Changes to New York State Public Health and Insurance Laws

A number of changes to the New York State Public Health and Insurance Laws were passed this year that impact health care providers who participate in Managed Care Networks. These changes are required by law and modify Atlantis Health Plan’s current Provider Manual and Policies and Procedures. Some of these laws impact timeframes for filing, claims reconsideration, coordination of benefits, and credentialing. To view the notice, click on the link below:

Notice – Regulatory Update for Providers


Stellaris Health System, Westchester County

As of December 1, 2010, the following four hospitals affiliated with Stellaris Health System in Westchester County no longer participate in the Atlantis Health Plan (“Atlantis”) Provider Network:

Lawrence Hospital
701 North Broadway
Tarrytown, NY 10591
Phelps Memorial Hospital Center
55 Palmer Avenue
Bronxville, NY 10708
Northern Westchester Hospital
400 East Main Street
Mount Kisco, NY 10549
White Plains Hospital
41 East Post Road
White Plains, NY 10601

If a member is in an ongoing course of treatment, has been scheduled for a procedure/admission, or has entered the second trimester of pregnancy, please call Atlantis’ Utilization Management department toll-free at 800-270-9072 for assistance in making alternative arrangements. In addition, Atlantis members will continue to have access to services with all other hospitals that participate in the Atlantis Provider Network: http://www.atlantishp.com/search/index.asp